Free: 5-Minute Lead Leak Finder (spot where leads are slipping through).

Systems + Automation Insights for Service Businesses

Practical ways to stop lead leakage, tighten follow-up, and build a repeatable operating system—without adding more owner hours.

Is It a People Problem—or a Systems Problem? How to Tell the Difference

by: Cheryl JamesPublished on: 04/02/2026

Struggling with team performance? Learn the 5 questions that reveal if you're facing a people problem or a systems problem—and what to fix first. Get clarity for your business without blame or guesswork.

Is It a People Problem—or a Systems Problem? How to Tell the Difference

Stop Letting Leads Slip Through the Cracks: 5 Ways a CRM Pays for Itself

by: Cheryl JamesPublished on: 29/07/2025

Stop letting leads (and money) slip through the cracks! Discover 5 ways a CRM like My Biz Suite pays for itself—boosting follow-ups, automating tasks, and helping small businesses grow smarter, not harder.

Stop Letting Leads Slip Through the Cracks: 5 Ways a CRM Pays for Itself

Stop Spinning Your Wheels: How Smart Systems Drive Business Growth

by: Cheryl JamesPublished on: 12/11/2024

Learn how smart systems can save you time, reduce chaos, and drive your small business growth. From CRMs to automation tools, discover practical strategies to streamline your operations and reclaim your time. Stop spinning your wheels—start building a smarter business today!

Stop Spinning Your Wheels: How Smart Systems Drive Business Growth

Your Questions, Answered

Get the answers you need about optimizing operations, automating systems, and scaling your business.

Explore solutions tailored to help you grow with ease.

What types of businesses do you help?

Arizona service businesses (and other service-based teams) that want faster follow-up and smoother operations.

What’s the best place to start?

Start with the Systems Snapshot.

Do you work inside my current tools?

Yes—implementation happens inside your tools; we’ll recommend the simplest stack if needed.

What is a Systems Snapshot?

A $1,250 diagnostic + plan + 1 workflow installed and tested in 7 days.

What workflows can you install?

Missed call text-back, speed-to-lead, estimate follow-up, reviews, reactivation.

Do you offer done-for-you implementation?

Yes—projects and the Scale Ready Systems Accelerator are implementation-first.

Do you offer ongoing support?

Yes—retainers for continuous optimization and ops leadership.

How quickly will I see results?

Often immediately once the workflow is live (faster response + fewer dropped leads).

Do I need GoHighLevel?

No. It’s an option, not a requirement.

How do I get started?

Ready to stop lead leakage?

Book a Systems Snapshot and we’ll pinpoint what’s breaking in your follow-up—and install one fix so you leave with something live.

 CL James Consulting - Fractional COO and Operations Consultant in Phoenix, Arizona

Reach Out

Gilbert/Chandler, AZ

Main Offerings

Systems Snapshot

Automation Build

Retainers

Privacy Policy | Terms of Use | Contact